The Big Sheep Ticket Portal

FAQs / Help

Can I use a discount voucher with my e-ticket

No other discounts or offers can be used in conjunction with online tickets. This includes Tesco Vouchers. 

How do I use my e-tickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

What happens when I buy a ticket online?

You will be emailed a booking reference on receipt of payment – this is an 8 digit code which you must present on arrival at the admissions to gain entrance.

Do you issue refunds?

No, we regret we are unable to issue refunds.

I don't have a printer...

You do not have to print out the 8 digit booking reference – if you are using a handheld device simply show this the admission desk. You can also just write down your booking reference and bring this with you along with some photo ID.

How long will I be in the activity for?
Summer Time: April - October

You can enjoy a whole day out of rides, shows, animals and family entertainment at the BIG Sheep. The first show starts at 10.30am during the school holidays or 11am during the term time. The last show of the day is at 4:30pm.

Winter Time: November - March

During the winter time, our main attraction is the Indoor Playground and at Christmas we have our Santa's Grotto and Christmas Light Display.

What time should I arrive?

The BIG Sheep opens from 10am until 6pm. The first show starts at 11am during the term time (Sheep Show) or during the school holidays the first show starts at 10.30am. 

Please note the Summer and Winter opening hours below.

Summer - April - October

10am - 6pm

Winter - November - March
Weekends and School Holidays only, 10am until 5pm 

Weekdays, 10am until 4pm (last admission 3pm)


Christmas School Holidays 
Closed 25th, 26th December and 1st January

Please call The BIG Sheep on 01237 472366 to check opening times.

Can I make group bookings?

The BIG Sheep offer discounted rates for group bookings. Please telephone 01237 472366 and a member of staff will be pleased to run through the varied packages we can offer to birthdays, large family days out, school bookings etc.

Is there wheelchair access?

The park is wheelchair accessible although it is a working farm so some pathways are gravel and therefore can be bumpier than others.

Can I purchase a ticket in-store or on the day?

Online booking is not essential. Tickets can be purchased from the park on the day of your visit.

If you wish to buy tickets as a gift or in advance we advise you to book online.